For the BMW enthusiast or the novice, this is the 'Honest BMW Shop'. There is no sugar-coating here. They will perform a truthful diagnosis, backed with facts. They show you the issues in the shop. The prices are quoted up front and the work is explained in detail. This is not a dealership experience. The shop experience at Koz's is like talking to your best friend mechanic. When the work is performed, they show you issues, the old parts, and the progress of the work. They go the extra mile here. The prices are fair, the work is top-notch, and complete the first time. The walls at Koz's are filled with plaques and certificates that ensure this shop has met decades of BMW Master Certification Achievements. Honesty is the best policy, and Koz is as honest as they come.