Total MINI & BMW Services

3320 Biedler Street,
North Charleston, SC 29418 US
12 Reviews
Write a Review

Developing a plan for your vehicles repair needs with priorities in mind. Safety, preventative, cosmetic...

Total Vehicle Tuning based on customer driving styles for Street, Track and AutoX applications.

  • Technician since 1990
  • BMW certified since 1999
  • MINI certified since 2002

Total MINI & BMW Services, specializing in MINI and BMW repairs, diagnostics, accessory installation.

Engine and Body Electronic diagnostics and repairs

Suspension repairs and tuning, including sway bar, coilover and other modifications

Factory Maintenance Planning to keep your car's services up to date with no surprises

Bumper to Bumper service including Convertible top service.

Chad Matthews, Owner

12 Reviews

  • Tom DiGangi2 years ago

    It was a happy day when I found out about about Total MINI and BMW Services 4 years ago. Chad has a wealth of knowledge when it comes to repairing customer's Bimmers and also understands the attachment these owners sometimes have with their cars. Last year he moved to a new location that probably tripled the space he worked out of previously. Lots of shops will work on a BMW, but I swear that he has almost the same amount of test equipment that's at a BMW dealership. He recently acquired alignment equipment to serve his customers, who buys an alignment setup for a auto repair shop, hardly anybody. He is a hands on guy who enjoys talking to his customers and really goes out of his way to make sure you are happy with his work. Fair prices, good outcomes, you will not be disappointed.

    2003 BMW 530i
    Was this review helpful?
  • Valerie2 years ago

    Very professional. We had just gotten new tires put on at Costco and wanted a wheel alignment. These guys did the set-up and determined that the alignment was dialed in exactly per factory specs. They did not need to make adjustments and therefore only charged us half their quoted price.

    The dealership would NEVER have done that.

    These guys are a pleasure to work with. When service is required on our BMW, WE'LL BE BACK! We highly recommend these guys! They are both professional and honest.

    2007 BMW 328XI
    Was this review helpful?
  • Price3 years ago

    Chad serviced my 2005 M3 for the 2 years I owned it. His prices are more than fair and turn around time is amazing! He did everything from my inspection 2, valve adjustments to some programming. If I ever get another BMW, I will definitely use Total again!

    2005 BMW M3
    Was this review helpful?
  • Gary S4 years ago

    Had to have entire brake and strut job done on my 2002 E39 M5 in a hurry so I could make a meet. Chad and his crew jumped on the job and finished the work right on time, even the balanced alignment in house. When I got the bill I was shocked by how much work they did and how reasonable the price. We have set up for the shop to install headers and other performance parts soon. The M5 is basically a race car that looks like a sedan. So this is very high praise from a very picky ///M5 owner. This shop is about customer satisfaction and very high quality work.

    Was this review helpful?
  • Mike Fish4 years ago

    I went to Chad's shop based on reviews and calling around for initial pricing to look into a leaking coolant issue on my 2004 325i. The closest shops on James Island & Mt. Pleasant quoted $98-$55 for a diagnostic. Chad started with a $31 diagnostic & explained what the test does to find the leak. He got our car back to us the next day even though he was slammed with other BMW's. His shop is the farthest from our home(20 miles one way) but after our pleasant experience with Chad, he will be our exclusive BMW mechanic as well.

    YOU can tell when a business owner cares. Plus he has a passion for what he does. I happened to get a quick tour of his entire shop and can tell you without a doubt that Chad knows how to fix it all! "Bumper to bumper" as he said.

    Was this review helpful?
  • J. Davis5 years ago

    I googled "best BMW shop in Charleston" and Chad's shop came up. I took my 08 BMW X5 to him for service/brake job. The work was done flawlessly! Chad briefed me on all work and I knew exactly what to expect. His prices are very fair and he does amazing work. I agree ... best BMW shop in Charleston. He will be my exclusive BMW mechanic.

    Was this review helpful?
  • Juliette5 years ago

    I am so glad I found Chad! Very fair prices. My '06 BMW 330i was having an electical problem. Chad almost immediately had it diagnosed. I trust Chad and will return to his business for all my future maintenance and repairs!

    Was this review helpful?
  • Steve W5 years ago

    I have a Z3 BMW that wouldnt start Chad checked the car out and couldnt find anything at that time, car started working as advertized.He could have charged me for unneeded parts and serveses that i diidnt need, but didnt and didnt charge me hardly anything to check it out, seams to be very honnest person and would high recommend him to friends and famely

    Was this review helpful?
  • Ray5 years ago

    I have been in the automotive business for over 20 years. Recently we had an issue with a BMW convertible top. Chad not only did an excellent job at a reasonable price but also kept us informed so that we could update our prospective buyer. We sold the car and told our customer that she should use Chad as her mechanic. Now, i am telling you the same. Great job, Chad. Thanks!

    Was this review helpful?
  • Cindy F.6 years ago

    Highly recommend this place. Chad has solved problems on my 3 series that no other mechanic have been able to figure out. He's a nice, friendly, family oriented guy. I haven't found a mechanic that I've trusted more and will seriously consider buying my next car around something that Chad recommends. Also saw suburus in his shop and he was talking about how good of cars these were, so maybe he is branching out.

    Was this review helpful?
  • Ryan Stephens6 years ago

    I have an 03 Mini, the AC clucth went out and the only way to repair it is with a new compressor which is a very expensive repair. I check around and was referred to Chad. He had a used clucth assembly that he could put on and saved me money that I did not have to replace the entire compresor, he WILL BE the only person that works on my Mini.

    Most people don't take the time to post a good review, I am only the second person and I am also posting a good review, that has to say a lot about Chad.

    Was this review helpful?
  • David H.6 years ago

    Chad's a great guy, had a real tough electrical problem on my '04 BMW 330CIC, Chad really put some time and effort into isolating the problem (as opposed to just starting to replace parts randomly) and charged me a very fair price.

    Nice guy, and he always picked up the phone when I called. Flexible on a later time of the day to pick-up the car, which is very nice. Will be my exclusive BMW mechanic from here on out!

    Was this review helpful?