I began going here to keep from driving to Mt Pleasant. I started seeing "coincidences" A hydralic pump for the top was replaced and the next day, the top was slamming shut. Their answer was a tech bulletin stating that some of the bans (when first installed) were not tight enough. BUT, the bands had been there for almost 10 years with no problems. No problems until they worked on the pump/top. Soon after, the same pump quit. Within 6 months. Said they could not cover it because water was in the compartment. (car is left in the garage and rarely driven-same as it has been for years), and the first pump lasted about 8 years.
Just recently, my battery was dead. I charged it drove it around the block and noted all the warning dash lights were illuminated. Got the battery checked at Auto Zone - said it was OK. Took it to the shop, and they said they thought it was the battery. I siad I thought I had a major electrical drain (maybe from the installation of that last pump which they had moved to the rear, where the battery and electrical connections are). Put a battery in. Said it was fixed.
Got in it and saw all the lights were still on. Turned around spoke with them, and they said that wasn't why I had taken in....it was the battery. I had even taken the printout from AutoZone showing the battery was good.
I took it back and they stated it was probably a sensor under the drivers seat. Called me a couple of days later and said they couldn't test th senson without removing the seat, and if it was thre sensor it would be $1,000. I said no. Picked the car up (charged over $100 to tell me it might be the sensor when they said that on the previous visit). Now it is a week later, and I went out and the battery is so dead that the interior lights won't come on. So I back to where I was - a dead battery and all the lights on.
Too many coincidences, but always a charge to guess what the problem might be.
Back to Mt. Pleasant. It's a scenic drive, and I have never felt violated doing business with those folks.