Well on the 27th I took my x5 to the Bimmer haus in broomfield...mmm well the loaner I got was less then accepable, it was so dirty that I had to use half pk of wipes. The steering wheel in the loaner was so dirty my gloves even after 6 wipes still stuck to the wheel. The drivers seat was disgusting, as for the door knew i'd be touching it so had to clean it as well...I have never seen a car so dirty on the inside. Oh and when I was leaving I called cause the tank was less than 1/4 of a tank . The gent who spoke to me said thats all we put in it. I took it as had no choice. Of course in order to make it home I had to put gas in it. I did 40 bux. When I picked up my car 6 hrs later I asked about getting reimbursed for the gas seeing as now it was half full. He said NO as it not our policy so I said how about just half of it 20 bux. Same answer. When I got home looked at the ticket it was ok but noticed something they didn't tell my husband re bent axel or possable. Why they could not tell me seeing as its my dang car is beyond me.
Now the work they did do was fine and they DO charge same price as the dealer. They also quoted me a price for brakes, its same as dealer..
With all this in mind I always take it to the dealer from now on as they give u nice some, new car and its clean and FULL of gas u just replace what you used.
lesson learned NEVER GOING TO BIMMER HAUS AGAIN