Let me declare right up from...M.D. Motorwerks of Somerdale, NJ are the most experienced, most honest and most professional BMW service shop I have ever come acorss. I found them on January 7, 2009 after a bitter experience with two BMW dealers. Let me explain my experience:
I had a problem with my BMW 540i which had shut down and couldn't start due to a faulty EWS. I towed it to dealer #1. They spent over 2.5 hours at the rate of $169.95 per hour (which I later found that was not their normal rate they charge), just to diagnose the problem, even though a mechanic had already suspected the EWS which I told Open Road. They then declared they will fix it for $1023.00 NOT INCLUDING THE DIAGNOSIS CHARGE OF $270.00.
So I refused for them to fix it because I had found out from calling another BMW Dealer (dealer #2), that dealer #1 was overcharging me by more than $50.00 per hour compared to them and other dealers. I then had my car towed to dealer #2. When I got there I told them of the diagnose already determined but they said they had to do their own.
Two days later dealer #2 called to say that they have spent 1.5 hours already and have still not fully determined the problem. They then asked me to authorize them 3 hours of diagnosis time at the rate of $116.95 per hour. Hence 3.0 hours will cost over $350 plus tax just for diagnosis. I again refused and decided to take my car somewher else or wait till I can come up with the $1,000 plus the dealers were asking. BY NOW I HAVE SPENT ALMOST $500.00 IN DEALER DIAGNOSIS AND TOWING ALONE.
That's when I went to the Internet to find out BMW Specialists, and BINGO! THAT'S WHEN I FOUNF THIS SITE (www.Bimmershops.com). And then found M.D. MOTORWERKS of Somerdale, NJ. They were a life saver, professional, experienced and very very honest and inexpensive. They took less than 30 minutes to diagnose the problem and THEY CHARGED ME A TOTAL OF $300.00 TO FIX MY CAR plus the cost of a second key. In effect, they were cheaper in fixing the car than what dealer #2 would have charged to only diagnose the car.
The people at M.D. Motorwerk had nothing but BMW and Mercedes Benz cars in their shop, THESE GUYS ARE TRUE EXPERIENCED PROFESSIONALS FAR BETTER THAN BMW DEALERS. I can say that with confidence and fact because each of the two BMW dealers wanted no less than 3 hours to diagnose a simple EWS problem, but they did it in less than 30 minutes while I was waiting.
IF YOU LIVE ANYWHERE AROUND SOUTH JERSEY, PHILDELPHIA, NORTHERN DELAWARE...TAKE YOUR CAR TO M.D. MOTORWERK. YOUR SAVINGS AND THE PROFESSIONAL EXPERIENCE WILL BE WORTH IT. I WILL NEVER AGAIN TAKE MY CAR TO A DEALER EVEN IF I HAVE TO TOW IT FROM OUT OF STATE.
Rugiatu Mussaffa
