Elite Auto Repair

1587 Post Rd.,
Warwick, RI 02888 US
2.5
3 Reviews
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Best BMW repair specialists in Warwick, RI.

Elite Auto Repair Inc opened its doors in the spring of 1998. Since then, Elite has serviced thousands of BMW vehicles from in and out of the state. We built our business based on honesty, quality and value. Give us a try! My Name is Jim Paiva and I guarantee that your visit at Elite Auto Repair WILL be a good one!

We have 4 ASE Master Certified technicians on staff. We are Warwick's European and Japanese auto repair specialists and we specialize in BMW, Lexus, Toyota and Volvo. Located in Warwick, RI, we are one mile north of the airport. Schedule your next Warwick BMW service or maintenance appointment with us today!

Amenities

  • After Hours Drop-Off
  • Courtesy Car Wash
  • Courtesy Vehicles
  • Free Wifi
  • Shuttle Service

Meet Our Team

  • Jim & Katie Paiva

    Owners

    Jim Paiva has serviced automobiles since 1980, went into business in 1998, with his wife Katie, Jim performed all repairs, answered the phones, ordered all the parts, and worked until late hours of the night to get the business up and running. Katie also worked as many hours, washing cars, answering phones, office duties such as accounts payable, receivable, thank you notes, and marketing - doing all this while pregnant with our third child. Today we have 5 certified technicians, two service advisers, and one customer relations person. We built an impeccable reputation to customer service, one that focuses one honesty, quality, all delivered at a fair price.

Coupons & Promotions

  • New Customer Special

    $25 Off Your Service. Mention BimmerShops.com to Receive Discount.

    Show Coupon

Testimonials

  • Very professional and friendly people to do business with. As a new customer off the street, they treated me with respect as if I had been a customer for years. Took care of the starter on my BMW within a day. Will be returning for regular service.

    Bill P., via Google
  • My Mom drives an older BMW 5 series that she has taken to Elite faithfully for almost 10 years. They are great to work with and never have her fix things that she doesn't need. Her car always runs like new because of them and as a result we have total faith in Elite. I have recommended them to several other high line car owners and they too raved about Elite's service and honesty as well. Plus they wash your car for you and treat you like a human being, something rare these days!

    Thomas C. Cranston, RI, via Yelp
  • I brought my BMW 330ci here to get the starter replaced. I usually do my own work, but my schedule didn't allow it this time around (weddings, work, family visiting). I found Elite Auto on bimmershops.com and read a few reviews before I made up my mind. I'm glad I brought it there. The service was quick and efficient. I dropped the car off before heading out to work and picked it up right after EOD. Of course, they are a little pricey, but it's expected since they specialize in luxury/imports. They even have free WIFI if you want to Facebook while you wait. Highly recommended.

    Chris H. Providence, RI, via Yelp
  • All of the people at Elite are fantastic. They are polite, knowledgeable, and efficient. They are accommodating with loaner cars, and even gave me a ride to the airport when I dropped my BMW off for repair. They call promptly with an estimate, and even told me when work was unnecessary. It is reassuring to be able to trust that I will get honest service!

    Amy B., via Google
  • They were incredibly professional from start to finish! Saved me hundreds of dollars in unnecessary work that the dealer had recommended. The shop is clean and everyone I spoke with was polite, courteous and professional. As long as I'm living in this area, I will never take my car anywhere else. It is a truly rare gift to have found an auto repair shop that I believe I can completely trust.

    JA Cranston, RI
  • I called for a question on getting a car inspected in a case where the registration had expired. The person who answered the phone was friendly and spent 10 minutes giving me the answers on what I should do and how to get the registration quickly. He showed me that they are really committed to customer service and we will become a customer. I am very impressed.

    Anne C.
  • A few weeks I had taken my car to a tire place for an oil change and tire rotation. They (the other place) told me I needed an inspection and that my car would not pass unless I had my brakes done. They estimated over $300. Based on the reviews here, I took my car to Elite to have the brakes done( They estimated $265). They could have done them and I'd have been the wiser, but they called me and asked who had told me I needed brakes. They said mine were fine. They tightened a couple of things and took the car for inspection. The whole thing cost $59 (including the inspection) They even drove me home and picked me up. I'll surely use these guys again (and NOT the tire place).

    MS
  • Everyone at Elite is fantastic. They were willing to take my car when 6 other shops wouldn't even look at them. They are extremely thorough and go above and beyond every step of the process. I will definitely be using them again in the future.

    Luke T., via Google
  • I have had my cars serviced at Elite for over 10 years. They are fair and honest and I know that when I take my car home from being serviced there, that the work that my car needed was fixed correctly the first time.

    Steven B., via Google
  • I had a car brought in for a pre- purchase evaluation. The evaluation was thorough and complete with pictures. They were all so helpful! I feel like they saved me a lot of money and headaches!!! Highly recommend.

    Chris F., via Google
  • Great people who do great work and will go above and beyond to try and help you out.

    Timothy L., via Google

Awards & Affiliations

ASAASA
ASE CertifiedASE Certified

3 Reviews

  • Frank Neri
    Frank Neri2 years ago

    I brought my BMW to Elite Auto in Warwick, R.I. to repair an oil leak, and to replace the power steering pump. The "courtesy vehicle " that picked me up was an old hybrid that had the battery replaced and wreaked of a toxic chemical odor that made me nauseous for the short time I was in the car.

    The repair cost was high, and there was no discernable explanation for the cost other than the bottom line number. The manager called someone else and was apparently wiling to give my car away for $900. The person he called told him it wasn't his car, but he insisted it was.

    The whole repair job seemed to be rushed. When I picked up my car it wouldn't start.

    I was told the bushings on the control arms needed replacement, yet he wouldn't replace the bushings without replacing both control arms for an additional $2,300.00. The oil had been replaced 100 miles earlier, yet he tried to sell me a complete oil change. I also own a 2014 BMW 550i M sport, and I will never take either of my BMW ' s to Elite Auto again.

    1988 BMW M5
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  • Joe Winthrop
    Joe Winthrop6 years ago

    Elite Auto Repair has been servicing my wife's Lexus and my BMW for nearly 9 years. Not the same ones. The entire team there is the finest team of service people I have ever encountered. From just stepping the door to dropping by unannounced on a weekend with a minor problem, they are always ready willing and more than capable to assist.

    Going anywhere else for service would not be a good idea!

    Joe Winthrop

    2001 BMW 330 Convertible
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    Jim Paiva5 years ago

    Thank you Joe for the kind words, it is truly customers like you that made us so successful, I am really happy to have top notch people like you and your family to come to our place to have your cars serviced with us. Thank you, Thank you!!!

  • Ljupcho Naumchevski
    Ljupcho Naumchevski6 years ago

    The estimate for the exactly same work was significantly higher then the the BMW Dealer....Go figure... Told them to put the car together and do not perform the work..

    BMW 325ci
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    Jim Paiva5 years ago

    We try to stay has competitive as possible. not sure what job we quoted you on.. but if we were significantly higher something is missing. Sorry for your disappointment in us. the dealers have become very competitive and are aggressive more then ever. they have a matrix chart that helps them stay competitive with people like us. sometimes it takes several trips to the dealer to realize where the savings comes in servicing your car with us. there is one thing people cant measure unfortunately and that's honesty. we do our best out there and we would never sell you anything your car doesn't need, we have friendly employees, quality work, and honesty. I hope someday you will give us another chance to earn your business