I brought my BMW to Elite Auto in Warwick, R.I. to repair an oil leak, and to replace the power steering pump. The "courtesy vehicle " that picked me up was an old hybrid that had the battery replaced and wreaked of a toxic chemical odor that made me nauseous for the short time I was in the car.
The repair cost was high, and there was no discernable explanation for the cost other than the bottom line number. The manager called someone else and was apparently wiling to give my car away for $900. The person he called told him it wasn't his car, but he insisted it was.
The whole repair job seemed to be rushed. When I picked up my car it wouldn't start.
I was told the bushings on the control arms needed replacement, yet he wouldn't replace the bushings without replacing both control arms for an additional $2,300.00. The oil had been replaced 100 miles earlier, yet he tried to sell me a complete oil change. I also own a 2014 BMW 550i M sport, and I will never take either of my BMW ' s to Elite Auto again.