I found Bechtel Bavarian after being exasperated by my experience with other shops – poor communication, poor time management, lack of enthusiasm, and generally not feeling very taken care of.
I get that my budget track car/classic restoration project is not something most mechanics in their right mind would want to touch. I am committed to it and to learning more about my car, but am not in a position to DIY.
That’s where Casey came in! I really just wanted to know EVERYTHING that was wrong, and finally, someone was able to give me the honest answers I was looking for. (He happens to own two of the same model – what are the chances?)
Casey and his team are extremely detail-oriented, and within a few hours of dropping off, I had a very thorough inspection checklist, cost estimate, and a clear plan to move forward.
Phase 1 wasn’t cheap, fast or easy, but Bechtel doesn’t believe in band aids or quick fixes, and they do believe in making appointments in advance.
I loved that they texted photo updates along the way, and are always patient in answering my questions. I think they understand that I’m learning, and not being the typical annoying customer.
In short, I recommend Bechtel Bavarian because I have extremely high expectations, and they run their business the way I run my own.
